Position Overview

The Bursar is directly responsible for the management and operational control of all the functions/activities of the student accounts receivables, cash management, cashiering operations, third party accounts, and 1098T reporting. This position is highly creative and innovative, and it works both independently and as an integral part of a team to ensure compliance with the College, state, federal regulations, and standard accounting procedures. The Bursar will work with colleagues across multiple departments and programs, to develop effective policies and operational guidelines to meet the needs of students and college standards. The ideal candidate will bring diverse financial and bursar experiences to lead the development of a comprehensive student accounts system.

Responsibilities

• Maintain accounting records for student accounts; compile, verify and reconcile financial data; prepare statistical and financial reports; research and resolve errors and discrepancies; read and interpret computer generated reports.
• Thorough knowledge of policies, procedures, and outside regulations such as Federal Title IV, State and VA pertaining to cash management and administration of aid.
• Exceptional interpersonal and customer service skills and the ability to work with representatives. From public and private entities and handle potentially sensitive situations. Demonstrative consultative skills in working with internal and external constituent groups in higher education.
• Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
• Assess tuition and fees to coordinate bill preparation with the Registrar and Financial Aid departments.
• Collaborate with Enrollment Management colleagues, to improve, enhance and streamline the student experience between the Office of the Bursar, Admissions, Registrar and Financial Aid.
• Supervise the Student Accounts Coordinators and other Office of the Bursar support staff.
• Ensure the accurate and timely processing of all activities associated with student receivables, including billing, collections, account reconciliation and the preparation of 1098T forms.
• Ensure compliance with the state of MA health insurance requirements.
• Reconcile Title IV book voucher expenditures monthly.
• Maintain Title IV annual authorizations and process Title IV credit balances.
• Keep up to date on changes to State and Federal regulations regarding student accounts, student refunds, student financial responsibility, 1098T processing, and cash/credit handling.
• Oversee the out of school and in school collection efforts, including referrals to collection partners.
• Ensure timely response to all messages related to student bills and student financial services.
• Assist with the weekly identification processing, and scheduling of student stipends, serving as the point of contact with outside vendors and with the institution’s Finance and financial aid Department.
• Monitor term registration activity and the ensuing balances created by students and perform proactive outreach to ensure timely resolution. Monitor assigned AR to ensure it is maintained within established institutional parameters.
• Identify students who separate with unpaid balances and follow established protocol to resolve institutionally thereby minimizing bad debt risk.
• Maintain accurate and timely data in the student information system and reconciliation of such data, including book vouchers, annual health insurance waivers and enrollments, student Title IV authorizations, and 1098Ts.
• Assist with enrollment changes and post billing adjustments accordingly in compliance with all institutional, state, and federal regulations.
• Reconcile all daily transactions, including the posting of all funds to student ledgers, reconciling and releasing funds to the general ledger, and daily bank deposits.
• Perform outreach using appropriate communication mediums to collect on outstanding balances owed to the institution.
• Maintain and update the checkbook and Student Financial Services grids on a daily basis, ensuring reconciliation with the Finance and Financial Aid Departments; identify payments from outside sources, including international wires.
• Identify students with funding gap and initiate contacts to ensure appropriate arrangements are made to resolve potential balances utilizing established institutional options.
• Coordinate student appointments and protect the confidentiality of student records and files within the Student Business Center.
• Represent the Department at various events including Financial Aid and Registration Days, Orientation, and Admissions events.
• Perform other duties as assigned.

Qualifications

• A Bachelor of Science degree in Business Administration (Management or Accounting) or related degree/experience.
• 2-4 years of Bursar service experience. Knowledge with CampusVue a plus.
• Extensive job-related experience in managing, directing, and motivating staff.
• Thorough knowledge and understanding of the student financial operations in higher education environment.
• Effective written and oral interpersonal and communication skills, knowledge of business management principles, methods, and procedures.
• Computer skills including Microsoft Office, Word, and Excel.
• Working knowledge of generally accepted accounting/bookkeeping principles and methods and terms,
• preferably with an emphasis on college and university accounting.
• Experience with cash handling and collection activity regulations and mandates.
• Experience with state and federal laws affecting college accounting.
• Knowledge of financial aid funds and the disbursement process.
• Ability to perform management and administrative duties; analyze critical situations accurately and take prompt actions.
• Must be analytical and detail oriented.
• Comprehensive knowledge of financial record-keeping, procedures, and practices; Ability to interpret a wide variety of written rules and regulations.
• Candidate must be able to handle all activities and highly confidential information with patience, discretion, tact, and a keen eye for detail while working with people from a wide variety of backgrounds.
• Bilingual language is a plus.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person